1. General provisions
These Terms govern use of the Nexardo website, web panel, software agent and related features (the Service). A User is an individual using the Service personally or a representative of an organisation acting within granted authority.
The Operator of the Service is the natural person Lobach Evgeniy Viktorovich, Republic of Belarus (the Operator). The Operator contact email address is admin@nexardo.com.
The Service manages game servers on infrastructure controlled by the User. Access does not include the provision of compute resources (VPS), network connectivity, game licences or third-party storage services.
At the current stage the Service is in free beta testing and is provided without charge within published functional limits. The terms and pricing of paid plans are governed by the Free beta, payments and availability section and are disclosed to the User before a paid contract is concluded.
By creating an account, the User accepts these Terms. Acceptable use, security and customer-processing provisions are included in the corresponding sections of these Terms; personal data and cookies are described in separate policies. Consent to Google Analytics, Yandex Metrica and application attribution is given separately and is not a condition of access to core features. The internal article view counter is described in the Privacy Policy.
2. Registration and access
Independent use requires the User to be at least 18 years old and have the necessary legal capacity. Organisation representatives must be authorised to connect its infrastructure and manage member access.
Free access requires registration, email verification and application approval. The User must provide accurate information and maintain a current email address for notices.
The User safeguards passwords, tokens and access keys, assigns organisation permissions and promptly reports suspected unauthorised access. Organisation representatives must act within their granted authority. The User uses a unique password and available MFA, keeps recovery codes confidential and revokes member access when authority ends. Passwords, tokens and keys must not be included in public logs or support requests.
3. Infrastructure operations
The User may connect only resources they are authorised to manage. Submitting a command instructs the Service to perform that operation on the selected resource.
Operations may start or stop processes, change configuration and files, create backups or delete resources. The User must check the target and command before submitting it.
The User is responsible for VPS availability and security, networking and game ports, lawful use of software and content, and independent backup creation and restoration checks. The User and relevant rights holders retain rights to game worlds and other content. Installing the agent grants technical access to the selected node within its assigned permissions; the User must account for those permissions when connecting the node and disconnecting the Service.
4. Free beta, payments and availability
The Service is currently in free beta testing. The Free plan is not charged, registration does not create a paid subscription and does not authorise automatic charges. The User purchases VPS hosting, domains, game licences and external storage separately from third parties; refunds follow those contracts and applicable law.
Paid plans are introduced separately. Before payments are accepted, the Operator publishes the paid-access terms: price, currency, billing period, renewal and refund procedure. A paid subscription is concluded by accepting those terms when selecting a paid plan in the panel and confirming payment; until acceptance the service contract is not considered concluded and no charges are made.
Access is subject to the published limits of the selected plan. Beta use may involve errors, interruptions, maintenance and feature changes. No guaranteed availability or monetary downtime compensation applies without a separate agreement. The Operator takes measures to address identified faults; this does not guarantee preservation of the only copy of game data.
A paid subscription is provided for the paid period. Where auto-renewal is enabled, the subscription renews for an equivalent period unless the User cancels before the paid period ends; cancellation may be requested through account support or at admin@nexardo.com. Cancelling auto-renewal stops future charges and does not refund the current paid period.
Cancelling a paid subscription keeps access until the end of the paid period, after which the service moves to the Free plan within its limits. Ending a subscription does not automatically delete game data and does not deprive the User of the ability to safely disconnect the agent and export their data; the procedure on moving to Free is governed by the Restrictions and termination section. Responsibility for backups remains with the User.
Refunds of paid amounts are governed by the paid-plan terms and applicable law, including a consumer's right to withdraw from a service contract and obtain a refund of the amount paid less the expenses actually incurred by the Operator, where that right applies to the concluded contract. To refund amounts charged in error or duplicated, send a request to admin@nexardo.com stating the date, amount, currency and transaction reference. The refund posting timeframe depends on the payment provider and method but does not cancel the Operator's duties established by law. Mandatory consumer rights remain fully applicable.
A User receiving a Nexardo payment request not related to the User's own selection of a paid plan should report it to admin@nexardo.com with the date, amount, currency, recipient and transaction reference. Do not submit full card details, CVV, banking passwords or verification codes. Suspected fraud should also be reported to the bank.
5. Content, licences and third-party services
The User retains rights to their materials and grants the Operator limited permission to process, transmit and store them only as needed for requested features, Service protection and legal duties. This permission does not authorise content sales or independent promotional use of game worlds.
Nexardo's own software — the web panel, the software agent and related components — is provided to the User under a limited, non-transferable, revocable licence solely for managing the User's own resources within the selected plan. The User may install the agent on nodes they own and use it as intended. Resale, rental, making the Service available to competitors, decompilation, reverse-engineering or circumvention of technical limitations, and creating derivative works based on Nexardo software are not permitted, except where expressly allowed by mandatory norms of applicable law.
Third-party components included in Nexardo software are governed by their respective licences. Nexardo access does not grant game, mod or paid-content licences. The User must comply with publisher, mod-catalogue and infrastructure-provider terms.
Third-party availability and changes are determined by that provider. The Operator remains responsible for its own actions and integrations under applicable law. Connecting a third-party resource does not transfer its ownership to the Operator.
6. Acceptable use rules
The following activities are prohibited:
- Accessing others’ resources without permission, credential attacks, key theft, or bypassing permissions or organisation isolation.
- DDoS, malware distribution, botnets, phishing, spam and unauthorised scanning of third-party systems.
- Unlawful content, copyright infringement, unlawful personal data disclosure and exploitation of minors.
- Concealing malicious activity in scripts, mods, backups or console messages.
- Deliberately overloading the Service, creating accounts to evade limits or interfering with other users.
- Using third-party accounts, licences or infrastructure without lawful authority.
7. Abuse reports
Reports may be sent to abuse@nexardo.com and should identify the violation, affected resource, event date and time, available evidence and a reply contact.
Rights holders should identify the protected work, disputed material and their authority. Reporters must not submit unnecessary personal data, passwords or active keys. Sensitive evidence requires a separately agreed transfer method.
Game-server material may reside on User infrastructure. Restricting Nexardo operations does not delete material from a VPS. Action depends on the Operator’s authority and applicable law.
8. Vulnerability disclosure
Reports should be sent to abuse@nexardo.com with the subject Security report, identifying the component, minimal reproduction steps, potential impact and redacted evidence.
Active testing of production or third-party resources is permitted only within prior written authorisation. DDoS, mass guessing, persistence, extraction of others’ data and changes to their resources are prohibited.
Research must stop on accidental discovery of another person’s data. Retain only minimal reporting information and do not distribute the data. Sensitive materials require a separately agreed transfer channel.
Vulnerability-report rewards require a separate agreement. A report alone creates no right to payment.
9. Incidents
The User reports suspicious access, disclosure or unauthorised operations to abuse@nexardo.com with the event time, affected resource and known circumstances. Evidence is preserved without unnecessary copying of others’ data.
The Operator takes measures to contain the incident, investigate and restore safeguards. Subject and authority notifications follow applicable statutory requirements and deadlines.
10. Processing on customer instructions
For member and player data submitted by an organisation to carry out its commands, the organisation (Customer) acts as the controller of such data and determines purposes and lawful grounds, while the Operator acts as a processor within its documented instructions. Processing lasts for the selected features and covers identifiers, IP addresses, technical events and log messages needed for management, monitoring and backups. Sensitive categories and identity documents are outside ordinary instructions.
The Customer ensures lawful collection and disclosure, subject notices and required consents. The Operator maintains confidentiality, limits access to authorised persons, applies proportionate safeguards and does not use this data for independent advertising, sale or training public models. The processing, security and processor-engagement procedure is set out in the Privacy Policy, which is an integral part of the relationship under this section.
A separate contract or schedule may additionally define the parties, subject, duration, data categories, instructions, safeguards, processor engagement, international transfers, assistance, verification, and return and deletion arrangements for particular processing. This section does not replace mandatory individual terms or the Privacy Policy. Agreement requests may be sent to admin@nexardo.com.
11. Restrictions and termination
The Operator may restrict access for a breach of these Terms, including acceptable use rules, a security threat, unauthorised resource management or compliance with a binding lawful requirement. Restrictions must reflect the breach and affected resources. Reports are assessed for evidence reliability and risk to others; an immediate threat may require restrictions before review is complete.
Where notice is lawful and does not hinder threat mitigation, the Operator provides the reason and an opportunity to submit an explanation or objection to admin@nexardo.com. The decision is reviewed in light of submitted information.
The User may stop using the Service and request account closure. Closure does not terminate third-party contracts or replace stopping VPS processes, disconnecting the agent and revoking infrastructure credentials. Before access ends, the User should preserve needed data and establish independent VPS management. Closing an account is not a command to delete a game world. Data is processed and deleted under the Privacy Policy.
When moving from a paid plan to Free, or when access is restricted, the number of managed resources may exceed Free limits. Such an excess does not automatically delete game data and does not deprive the User of the ability to safely disconnect the agent from their own infrastructure, export configurations and data, and continue managing the VPS independently or through other means. The procedure and the period during which over-limit resources remain available for export and disconnection are disclosed to the User together with the terms of the relevant plan.
12. Liability and disputes
The parties are liable under applicable law. The User is responsible for lawful commands, representative authority and actions on connected infrastructure. The Operator is responsible for its own obligations as prescribed by law.
Free access does not restrict mandatory User rights or exclude liability that cannot lawfully be limited by contract.
Belarusian law governs these Terms, subject to mandatory User protections under other applicable laws. Claims may be sent to admin@nexardo.com. Submitting a claim does not restrict access to a competent court or authority.
13. Changes and notices
The revision and date appear on this page. Material changes to access, limits or beta termination are notified through the Service or email, allowing review and discontinuation before they take effect. Urgent legal or security measures may take effect immediately, with subsequent notice where permitted.
Changes apply prospectively and do not replace separate consent where mandatory. The User may retain the accepted revision. Russian and English texts describe the same terms; discrepancies are assessed against the agreement and mandatory User rights. Discrepancies may be reported to admin@nexardo.com.
Contact
Legal documents, personal data and operator enquiries: admin@nexardo.com.
Abuse, vulnerabilities and incidents: abuse@nexardo.com.